NHTSA Complaint #11637512 — 2021 HONDA PILOT

Approximately 12 months ago (01/2024), we received a notice that the airbags have been recalled. We've attempted to have the car serviced many times but the Honda Dealerships keep saying they do not have the part in stock. In October, we ramped up our calls (called approximately 8 times) to have it resolved to a specific dealership in Countryside Illinois and continuously they say they do not have the part in stock and to call back in 2 weeks. Then it turns into to call after the new year and we've called twice this year and still no inventory. They inform us that the part is coming from Honda USA and they are only sending a few to select dealers. They do not offer to inspect, take our information or offer any options with this risk.