NHTSA Complaint #11637496 — 2023 CADILLAC ESCALADE ESV

ENGINE issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11637496
Vehicle	2023 CADILLAC ESCALADE ESV
Component	ENGINE
Date of Incident	September 11, 2024
Date Filed	January 21, 2025
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I was on highway and car all the sudden started slowing down and stopped completely and I wasn’t able to start it back. I had to tow it to closest dealership It happened [XXX] 9/16/2024 car was transferred to another dealership cadillac of Manhattan. And it had been there and as of today 1/21/2025 isn’t fixed. On a top dealership made me pay $440 out the pocket and I’m gonna have to pay $2590 for fuel tank even though car is still under manufacture warranty and should be covered bumper to bumper. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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