NHTSA Complaint #11637098 — 2011 CHEVROLET MALIBU

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11637098
Vehicle 2011 CHEVROLET MALIBU
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

My car stopped running at 78,500 miles. I had it diagnosed twice and I was told the engine needs to be replaced. Even though I bought the vehicle (brand new) in 2010, how can the engine be bad because on the website it states that if the vehicle has more than 100,000 miles then it's possible for that to happen. I am the only owner of the vehicle. I would like to know if other vehicles like mine are having the same issue and if possible, can I get a warranty, or recall to fix it ( or a Chevy dealer to pay for it, or at least half). I am on a fixed income and I really need my car fixed to get to my doctor's appt. And the first sign I got was when it was ticking, like a bomb and the ESC feature with the tire service and that happened for a couple of months. Then the battery light came on , but my battery was actually good ( had it for 2 years). The ticking became persistent. But previously, my vehicle was involved in an accident in2023. My vehicle was parked and was hit on the driver's side front bumper/fender. The other driver insurance (State Farm) paid for the repairs but my vehicle was riding like sideways (it was pulling to the right). I went back twice to have them to check it because it was still not right. But I believe they only did the cosmetic work on the outside, but didn't check on the inside and that hit may have shifted the engine under the hood. I'm at my wits end because of this and I would truly like to have some much needed help on getting my vehicle fixed.

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