NHTSA Complaint #11637022 — 2019 CHEVROLET TRAX

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11637022
Vehicle 2019 CHEVROLET TRAX
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

My check engine light came on after filling up with gas, after checking the purge valve cantilever was bad, I bought it and had licensed mechanic who owns his business replace it. Once again the check engine might came on. The error was cylinder 4 miss , I was told either the spark plug or coil was bad. My mechanic said ger coil and if that's not it he would replace spark plugs. I purchased the coil for a four cylinder engine because that's the only way they come. My mechanic took off the part which was broke and upon taking it out.he saw water in the coil holder and told me this was bad. He suggested I look up recalls on my vehicle upon which I found e recall on the puge valve along with a recall on the coil system which described the same problem of water leaking into the engine. After call recall department I was told they would cover the purge valve repair but there was no recall attached to my vin on other problem which should be. I bought the car with 28000 miles on it and have less than 44000 on it now. It should be covered under thus recall I have done all maintenance required and don't put many miles on it. I am a retired individual living on a budgeted income and thus problem should be covered under recall as it is the same problem as others have had. My

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