NHTSA Complaint #11636991 — 2023 TESLA MODEL Y

UNKNOWN OR OTHER issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11636991
Vehicle	2023 TESLA MODEL Y
Component	UNKNOWN OR OTHER
Date of Incident	January 20, 2025
Date Filed	January 20, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

Heat pump tends to fail when temperatures reach out temperatures below 0ºF. This is a safety risk as at these temperatures, a failure to the vehicle heat pump could lead to death. There are many reports in forums and social media, such as here: [XXX] and [XXX] that shows this is a common issue. The system started to fail last time the temperatures reached around that point (around the beginning of Jan 2015), however the car quickly recovered from that. The error shows up as vcfront_a447. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Related Complaints for the 2023 TESLA MODEL Y

Other UNKNOWN OR OTHER Complaints

#11710118 — January 10, 2026 — UNKNOWN

#11707568 — December 29, 2025 — I was operating my 2023 Tesla Model Y Long Range AWD with Full Self-Driving (FSD) engaged at low speed in a residenti...

#11707045 — December 25, 2025 — My Tesla was unable to access Supercharging due to a payment system error, even though I had just made a payment. Th...

#11706987 — December 24, 2025 — On Sunday evening (12/21) at approximately 6:30 pm, I enabled Self‑Driving while my car was parked in my garage with ...

#11706693 — December 23, 2025 — There is no physical problem with the car, it just cannot connect to Tesla Connection. That is why I am unable to get...

Recent Complaints for the 2023 TESLA MODEL Y

#11718825 — FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL — February 18, 2026 — I was driving with the car in Autopilot in the center lane of the highway. I could see a white vehicle move close on ...

#11718163 — FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL — February 15, 2026 — The vehicle has a phantom breaking problem. It does that 3 times daily on the same route in the same place. This is a...

#11718061 — STEERING — February 15, 2026 — like many have mentioned, the control arm bolt came off or broke. [XXX] / [XXX] / [XXX] INFORMATION REDACTED PU...

#11718061 — SUSPENSION — February 15, 2026 — like many have mentioned, the control arm bolt came off or broke. [XXX] / [XXX] / [XXX] INFORMATION REDACTED PU...

#11716550 — AIR BAGS — February 8, 2026 — PLAINTIFF: [XXX] [XXX] Phone: [XXX] ] Email: [XXX] ] VS. DEFENDANT(S): 1. [XXX] 2. King Bodyshop [XXX]  Phon...