NHTSA Complaint #11636977 — 2015 KIA OPTIMA

I am writing to file a complaint regarding a 2015 Kia Optima I purchased from Synergy Auto Deals LLC (formerly located at 1001 S State Road 7 Hollywood, FL 33023). The dealership failed to disclose a critical open safety recall on the vehicle at the time of sale, which I believe violates consumer safety standards and puts me at significant risk. Details of the Complaint     1.    Undisclosed Safety Recall:     •    The vehicle has an open safety recall that was never disclosed during the purchase process. I only became aware of the recall after the sale, which has caused significant inconvenience and concern about my safety.     2.    Dealer Misrepresentation:     •    In addition to failing to disclose the safety recall, the dealership misrepresented other aspects of the sale, including the price and fees, and employed deceptive practices during the loan approval process.     3.    Expenses Incurred:     •    As a result of these issues, I have incurred additional costs, including:     •    Gas mileage to address the recall issue     •    New tires     •    Monthly payments for a vehicle that was sold under false pretenses     •    Insurance payments     •    Costs for repairs related to the recall Vehicle Information     •    Year: 2015     •    Make: Kia     •    Model: Optima      Desired Resolution I am requesting the NHTSA to:     •    Investigate this dealership’s practices, particularly regarding the failure to disclose safety recalls.     •    Assess whether this case is part of a broader pattern that may require additional enforcement actions.     •    Provide guidance on any potential remedies or reimbursements available for these safety-related violations. Thank you for your attention to this serious matter.