NHTSA Complaint #11636872 — 2021 FORD F-350

Ford knew there was an issue back in 2021 as they so filed with your agency. Yet waited. Then warranty claims continued. Now, four years later they file as a safety issue, BUT have told me twice in phone calls that I can drive the truck, despite it could shut down on it's own while driving. I tow donated RV trailers to the North Carolina disaster, now I cannot as my dealership advised I not go on long trips. Ford refuses a like loaner, or any loaner at all. This is a Ford issue, not mine nor the dealership and Ford needs to either replace all suspected parts, have a resolution now or proved no charge loaners of like kind to all owners. This approach by Ford is totally unacceptable as they in two phone calls to corporate never once said to not drive the truck and the letter I received said they are not advising we park the truck