NHTSA Complaint #11636850 — 2023 TESLA MODEL Y

I am lodging a formal complaint about recurring safety issues with my Tesla Model Y Long Range Dual Motor AWD, purchased on June 8, 2023. These issues have led to multiple skidding incidents under normal conditions, vehicle damage, and concerns about its safety and reliability. Incidents: Sept. 23, 2023 (6,279 miles): Suspension noise reported to Tesla Service Center, Clarkston, MI. Service concluded suspension was operating as intended (Invoice No. 3000S0008134598). Dec. 4, 2024 (29,425 miles): Skidding on a highway caused minor contact with another vehicle. Repairs (two rear tires and parking lamp) cost $1,007.28 at Grand Rapids Service Center (Invoice No. 3000S0011836159). Dec. 24, 2024: At 9 mph near a stop sign, the vehicle skidded, colliding with a cement pole, damaging the bumper and parking lamp. Jan. 9, 2025: During a service appointment at Ann Arbor, technicians experienced skidding during a road test. Inspection revealed worn rear tires (recently replaced), damaged suspension, and subframe assembly. Repair costs totaled $10,022.69, but Tesla denied warranty coverage. Concerns: Safety and Reliability: The AWD system consistently fails to prevent skidding, unlike older vehicles from other manufacturers like Hyundai and Toyota. Service Negligence: Tesla Grand Rapids provided worn rear tires. Previous services overlooked suspension and alignment issues, contributing to recurring incidents. Warranty Denial: Despite being under warranty, Tesla refused coverage, advising an insurance claim, which is unjustified given the defects and poor maintenance. Request for NHTSA Action: Investigate potential defects in the braking, traction control, and suspension systems. Recommend a recall if defects are confirmed. Hold Tesla accountable for repairs under warranty and ensure improved service practices. Seek compensation for emotional distress and service deficiencies. I hope NHTSA will act promptly to ensure public safety and uphold Tesla’s commitment to safety measures.