NHTSA Complaint #11711298 — 2023 TESLA MODEL Y

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11711298
Vehicle 2023 TESLA MODEL Y
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

While driving my Tesla, the front suspension abruptly failed. Two bolts from a critical suspension/control arm component fell out while the car was in normal motion. There was no impact, no debris, no road hazard, and no prior service that would explain missing bolts. The vehicle suddenly dropped, and the chassis collapsed onto the wheel, causing grinding and severe loss of drivability. This failure occurred without warning. Tesla Service inspected the vehicle and confirmed the bolts were missing but could not explain how they came loose or fell out. The bolts showed no damage, and there was no undercarriage damage, indicating a structural or manufacturing defect. This was a life-threatening incident. This type of suspension/separation issue appears to be a known problem with Tesla vehicles. I request that NHTSA review this failure as it poses a significant risk to vehicle occupants and the public.

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