NHTSA Complaint #11636398 — 2019 GMC TERRAIN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11636398
Vehicle 2019 GMC TERRAIN
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

Driving home from dropping my daughter off at school. When slowing down at stop sign, car locked up brakes completely, almost went through stop sign, car shut down engine and placed vehicle in park. Diagnosis is a vacuum pump failure, causing reluctor wheel to spin freely from camshaft. This happened without warning at 70k miles. Diagnostic report from three weeks prior showed no bad diagnostics with engine or drivetrain components, or brake components. Had to have car towed from intersection where i was impeding traffic due to sudden failure. Garage is concerned regarding potential for debris and engine damage, as well as timing issues due to sudden failure of vacuum pump. GM has authorized vacuum pump recalls on other makes from prior years, not Terrain for some reason. This is how becoming highly reported failure among GMC/Chevy vehicles with shaft driven vacuum pump design between 2019-2022. GM has stopped using this design on 23 and newer models. They should absolutely recall these older models for this issue. Sudden vacuum pump failure can lead to unrepairable engine damage due to design.

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