NHTSA Complaint #11636375 — 2015 FORD C-MAX
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11636375 |
| Vehicle | 2015 FORD C-MAX |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
Ford 2015 CMax Energi with 41,000 miles. I was driving on a 2 Lane Highway coming to a stoplight and had to press the brakes firmly to avoid an accident at which time my 2015 CMax Energi abruptly stopped w a growling noise,. The dashboard lit up like Christmas. I observed The ABS system/ABS module failure/malfunctioned lights. 2015 C Max Energi was available for inspection when I brought it to the dealership and verified it was ABS Module that had malfunctioned. I was told by the dealership for my safety and others not to drive the car. Sawgrass Ford retained my car for repairs. Sawgrass Ford as well as family and friends stated that my safety and the safety of others were at risk because of the obvious reliability of brake failure. Brake failure could lead to death to me and anyone else on the roads/highway. The problem has been reproduced and confirmed by the dealer@ Sawgrass Ford Sunrise Florida. The vehicle and the component has been inspected by the dealership because it was repaired once the part , which took about 2 1/2 months due to parts being backorder from Ford Corporation. Ford has MANY previous ABS MODULE recalls on several of their MODELS, but the CMax Energi isn’t due to it not being a popular car. I’ve researched through the Internet and forums and found that this is a common problem for the CMax Energi. I retained the damaged parts and have them enclosed w photo of damaged parts and the box that contained the new parts. Additionally, when the brakes were applied the car lurch and jerked, and additionally, there was the “smelling of electrical burning “ Bright red warning lights. AAA was called an immediately was towed to the dealership around mid November. Dealership got in touch with me November 23 and ordered the part FV672C219. At that time I was told that the part would not be available and it was on backorder. Ford corporation 800-392-3673 and confirmed b/o
Related Complaints for the 2015 FORD C-MAX
Other SERVICE BRAKES Complaints
Recent Complaints for the 2015 FORD C-MAX
#11707531
ELECTRICAL SYSTEM
NHTSA Complaint Update / Addendum I am submitting this update to my existing complaint regarding Safety Recall 25S49...
#11706588
ELECTRICAL SYSTEM
I am filing a formal safety complaint regarding NHTSA Recall 25V695 / Ford Recall 25S49 on my 2015 Ford C-MAX (VIN: 1...
#11674198
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
There has been no accident yet but this is a safety hazard. My vehicle is under 100,000 miles and the part should be ...
#11674198
BACK OVER PREVENTION: WARNINGS
There has been no accident yet but this is a safety hazard. My vehicle is under 100,000 miles and the part should be ...
#11663221
EXTERIOR LIGHTING
When I went to the garage, I noticed my brake lights were on, but the ignition was not. I tested the car, it started ...