NHTSA Complaint #11636367 — 2024 ACURA ZDX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11636367
Vehicle 2024 ACURA ZDX
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

I am reporting a safety defect in my 2024 Acura ZDX, which poses a serious risk. The vehicle, purchased on 11/15/2023, has been in the shop for 35 days and has only 1,300 miles. It experienced recurring electrical failures, including blown fuses, door chimes, and ambient light and window malfunctions. After several weeks of diagnosis, the dealer discovered that a wiring bundle running from the engine compartment to the cabin, routed behind the steering column, was shorting out. The steering column assembly has a bolt that was rubbing against this wiring bundle, wearing away the insulation and causing several wires to cross and short. This short circuit was the cause of the blown fuses and other electrical issues. The dealer indicated that repairing the damaged wiring bundle would require extensive disassembly of the vehicle, suggesting this is a manufacturing defect. My concern is that, had this short circuit occurred while driving at high speeds, it could have led to a catastrophic failure, such as an electrical fire or loss of vehicle control. I have requested a Lemon Law buy-back, as the car has been in the shop for over 30 days and is still under warranty. Acura has acknowledged the request, and I am awaiting further action. Given the serious safety risk, I urge the NHTSA to investigate this defect and consider whether it affects other vehicles of the same make/model.

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