NHTSA Complaint #11632667 — 2024 ACURA ZDX
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11632667 |
| Vehicle | 2024 ACURA ZDX |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
I purchased the 2024 Acura ZDX, an EV SUV, three months ago with approximately 2000 miles. Both the front and entertainment displays (monitors) have ceased to function. Unfortunately, the user menu does not provide any guidance on repairing or resetting. I still could drive to my dealer to have it repaired with a black screen, which poses a safety concern. The ZDX was manufactured by GM under the GM platform. I conducted some research and found that this is not uncommon for all GM platform EVs, including Honda and Acura. I urge you to conduct further investigation. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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