NHTSA Complaint #11636068 — 2018 FORD EXPLORER UNKNOWN OR OTHER

Complaint Details

ODI Number	11636068
Vehicle	2018 FORD EXPLORER
Component	UNKNOWN OR OTHER
Date of Incident	November 4, 2024
Date Filed	January 15, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

While driving down the interstate, parts on both sides of my windsheild came flying off, leaving the sides of my windshield exposed and debris flying behind me into oncoming traffic. I got notice of the recall, called FORD, they indicated it would be fine, its not dangerous, and parts were on back order until February. This happened, I called FORD again, and now the parts are not available until MARCH. Meanwhile I'm drivng around with missing pieces on either side of my windwhield, a whistling wind noise in the interior of my car and possibly damaged someone behind me on the interstate. this is unacceptable on behalf of ford. please advise.

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