NHTSA Complaint #11635928 — 2020 GMC SIERRA 2500
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11635928 |
| Vehicle | 2020 GMC SIERRA 2500 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 114,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
The contact owns a 2020 GMC Sierra 2500. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, and the transmission jerked. The contact stated that the transmission was skipping gear while shifting. The check engine warning light turned on and off. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 114,000. VIN tool confirms parts not available.
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