NHTSA Complaint #11635803 — 2018 CHRYSLER PACIFICA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11635803
Vehicle 2018 CHRYSLER PACIFICA
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 73,692 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

The contact owns a 2018 Chrysler Pacifica. The contact stated while driving 30-35 MPH, the vehicle made an abnormal beeping sound. The message "Stop Safely - Vehicle will shut off soon" was displayed, and the vehicle stalled. Several unknown warning lights were illuminated. The contact was able to pull over to the side of the road. The vehicle was able to restart, and the contact continued driving. The contact stated that the failure had previously occurred while her husband was driving at an undisclosed speed. The contact's husband was able to pull to the side of the road, and the vehicle was able to restart after an extended period. The vehicle was taken to the dealer, where it was diagnosed as a low voltage failure. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE22008 (Power Train). The manufacturer was not notified of the failure. The failure mileage was approximately 73,692.

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