NHTSA Complaint #11635553 — 2015 BMW 528I

STRUCTURE:BODY issue reported to NHTSA

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Fire

Complaint Details

ODI Number 11635553
Vehicle 2015 BMW 528I
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

My son was driving and stated that the car started to overheat and then decided to pull to the side of the road. He and his brother sat in the car for approximately 2-3 minutes and his girlfriend heard a crackling noise. I told them to check what the error message was on the display and how to check it. He stated The idrive said “engine compartment hot” so upon exiting the car and shutting the door, it began to smoke then burst into flames. He immediately called the fire dept that arrived in 7 minutes as the put the flames out. They stated right before they started to smell smoke or like the smell of a radiator leaking or the smell it makes. Noone was hurt just a little traumatized. I called BMW of Fayetteville in November but stated there is no remedy for it. I asked did I need to bring it on to be checked the BMW representative stated I will receive a letter when a remedy was available and at that time he stated there is nothing they can do without direction of how to proceed without a remedy or parts to do so. I have letters on each telling me of the recall and logging into Mybmw it states no remedy available. The fire dept stated he will have a report by 1/16/2025 and I have statements from my children in the car for now.

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