NHTSA Complaint #11635520 — 2022 KIA SELTOS

I bought this car for my daughter during her second year at IU Bloomington, IN. She called in a panic, saying the car hesitated and stopped. She also shared if she turns car off, the car will restart. I advised her to take it to the nearby KIA dealership for inspection. The mechanic, after a test drive, reported no issues and found no error codes using an OBD-II scanner. When my daughter returned home, I took the car for a test drive and noticed a clicking noise. I checked the oil and added three quarts of Valvoline full synthetic oil 0W-20. I'm disappointed with how she was treated at the dealership. I've learned that adding an oil additive every 1,000 miles is recommended for this common problem. Now that the car has 60,000 miles, the cost of oil is significant, and I won't be repurchasing a KIA. I also feel guilty about trading in this car and possibly passing on issues to another owner. I'm reporting this now due to the added costs and worry that others might not share their experiences.