NHTSA Complaint #11635440 — 2017 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11635440
Vehicle	2017 KIA SORENTO
Component	ENGINE
Date of Incident	April 1, 2024
Date Filed	January 11, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

Vehicle up to date on oil changes. Driving down interstate and vehicle just stopped without warning. Message to contact a dealer popped up. When diagnostic put on vehicle shows camshaft and crankshaft bad. No oil on dipstick AT ALL. Oil light never came on showing low. Never seen oil in garage so no leaks. Sensors showing misfire were changed along with spark plugs and coil packs. Codes never cleared. Car is not drivable but has been well maintained and up to date on everything. After researching I have seen multiple pages and pages of the same exact complaint on same exact vehicle. There is a recall for certain 2017 kia Sorento 3.3L V6 engines but shows mine is not affected although my vehicle is the exact same as the recall and having exact same issue as the recall. I would like this looked into and a explanation for the engine issue with help on fixing it through Kia. This is a good vehicle never gave ANY issues at all, nor gave any warnings on the issue that caused it to stop running.

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