NHTSA Complaint #11635317 — 2024 CADILLAC LYRIQ

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11635317
Vehicle	2024 CADILLAC LYRIQ
Component	ELECTRICAL SYSTEM
Date of Incident	January 9, 2025
Date Filed	January 10, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

The phone charging cradle, Bluetooth, wifi, and Radio are getting disconnected, repair made 3-4 times, and still the same problem, also dashboard screen getting dark or disconnected while driving the car. On 01/09 2025, 10 pm I connected to charge the battery and it didn't charge the whole night when I started the car, and heard a big bang like a bomb blew the electrical battery in my garage, thank god I didn't get injured or damage to my garage/home. I took the 5th time to the dealer and asked General Moror to buy back the car. I have filed a written complaint with BBB OF NEW JERSEY and Lemon Law. Thank god I wasn't driving the car on highway when the car battery blew up otherwise I would have or other people would have gotten injured or dead.

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