NHTSA Complaint #11635229 — 2023 GMC YUKON ELECTRICAL SYSTEM

Complaint Details

ODI Number	11635229
Vehicle	2023 GMC YUKON
Component	ELECTRICAL SYSTEM
Date of Incident	December 13, 2024
Date Filed	January 10, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

I have been told the MODULE ASM-COMN INTERFAC Part #86581706 has failed and is on back order, with no anticipated in stock date, and not available to be repaired. This controls the vehicles communication with Onstar which is currently not working. Onstar is sold as a safety feature of the vehicle. In addition I do not have access to the location services of the vehicle, also sold as a safety feature of the vehicle. The vehicle is available to inspection. The problem has been inspected by a GMC Dealer. There were no warning lamps, messages or promts when the module failed. I had to have the failure diagnosed by the dealer to locate the failure.

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