NHTSA Complaint #11634971 — 2024 HONDA ACCORD HYBRID

Complaint Regarding Unresolved Recall #24V-763 and Persistent Defects – 2024 Honda Accord Hybrid Dear NHTSA I am filing a formal complaint regarding an unresolved recall (#24V-763) and persistent defects with my 2024 Honda Accord Hybrid EX-L. Since purchasing this vehicle in December 2023, it has exhibited numerous defects and abnormal behavior Recall pertains to a defect in the high-pressure fuel pump, which increases the risk of fuel leaks and potential fire. Honda has confirmed that repair parts will not be available for an extended period. The following warning messages appeared within the first few weeks of ownership in January 16/2024: Power Steering Problem: Road Departure Mitigation Problem: Collision Mitigation Braking System Problem: Adaptive Cruise Control Problem:Lane Keeping Assist Problem: While these specific issues have been resolved, the experience revealed a pattern of negligence and inadequate support from the dealership, undermining my confidence in their ability to address future problems effectively. The combination of unresolved recall #24V-763, persistent defects, and lack of dealership support has left me with a vehicle that is unsafe and unreliable. Since its purchase, several parts have already been replaced, further demonstrating a pattern of defects and unreliability. I have completely lost confidence in this car’s quality, safety, and functionality. These issues demonstrate that the car has not met reasonable standards of quality and functionality since its purchase. I respectfully request that NHTSA investigate the following: Honda’s inability to provide a timely remedy for recall and the safety risks associated with the delay. The repeated refusal of the authorized dealership to adequately address reported defects and provide appropriate service. My eligibility for a replacement vehicle under federal safety and consumer protection laws, given the vehicle’s history of unresolved issues and significant safety risks. Case #15201943