NHTSA Complaint #11690309 — 2024 HONDA ACCORD HYBRID
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11690309 |
| Vehicle | 2024 HONDA ACCORD HYBRID |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
Component/System: Collision Mitigation Braking System (CMBS) or related software. Vehicle available for inspection. Safety Risk: Vehicle brakes or decelerates unexpectedly during normal driving, risking rear-end collisions. Most recent incident on August 23, 2025, required override by pressing accelerator and shifting to neutral in traffic. Reproduction: Dealer could not replicate issue during May 16, 2025 visit. No diagnostic codes found. Radar and braking systems reported as “operating normally.” A second evaluation occurred after September 5, 2025, with no resolution; issue persists. Inspection: Inspected by Honda dealership twice—on May 16, 2025 (Invoice #488382) and again after September 5, 2025. No third-party inspections. Symptoms: Braking occurs in Sport, Normal, and Econ modes. Happens when accelerating from stop or easing off accelerator. Brake light activates falsely. No warning lamps or messages prior to failure. Issue has occurred 10+ times over the past year. Related Software Issues: Radio failure (resolved via software update). Clock shows incorrect time. Apple CarPlay fails to connect until restart. Navigation compass shows concentric circles.
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