NHTSA Complaint #11634848 — 2013 KIA SPORTAGE

I received a recall notification last year, I live about an hr and a half away from the nearest Kia dealer, so I wasn’t able to get my car in to be inspected until last spring at the Kia in Medford. Then I got another notice in the mail stating my vehicle was amongst the ones that needed the HECU recall service done. I called the Kia dealer in Eugene and the earliest they could get me in was August 2024. A day or two before my long awaited appointment, they called to inform me that the part was on back order and that they would call me once it became available again. I haven’t received any communication from them as of yet. My car has been mostly parked since then and I’ve been borrowing a friends vehicle because I don’t want to risk my daughter and i’s safety. I received another notice from the corporate of Kia, stating I haven’t gotten it done and they strongly urge me to get it taken care of, I’ve tried booking another appointment online twice and there’s no availability and I’ve called 3 times with no return call. On the last notice I received, I see it says to submit a complaint to safercar.gov