NHTSA Complaint #11634810 — 2023 VOLKSWAGEN ID.4

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11634810
Vehicle	2023 VOLKSWAGEN ID.4
Component	ELECTRICAL SYSTEM
Date of Incident	September 26, 2024
Date Filed	January 8, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	DE

Consumer Description

Malfunctioning electrical and software in the vehicle. Vehicle's speedometer gauge display will occasionally go blank while driving. Longest video recorded event was 15 minutes of continuous operation with no displays on the speedometer or the infotainment screens. Infotainment system will also periodically reset. Dealer has tried many times to fix the issue, replacing infotainment screen multiple times and other control modules. At one point the infotainment system was resetting every 5 mins on the dot. Having issues with the backup camera staying on as well. Many times it will not be on steady, flickering on and off while in reverse. First reported occurance at 10,000

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