NHTSA Complaint #11634795 — 2020 GMC SIERRA 3500

Contacted General Motors to have the Recall software patch installed, appoint was set, vehicle was dropped off and now they are telling me there is nothing they can do, that the recall is not available. The software update is available, and is being installed on other vehicles. This is a life safety issue as the rear wheels can lock up at any time which could cause a vehicle accident involving the vehicle under recall as well any vehicles on the road around this vehicle when it happens. General Motors should be taking care of this asap instead of waiting. I do not feel safe driving the vehicle until they feel like they installing it.