NHTSA Complaint #11634772 — 2022 JEEP GRAND CHEROKEE 4XE

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11634772
Vehicle	2022 JEEP GRAND CHEROKEE 4XE
Component	FUEL/PROPULSION SYSTEM
Date of Incident	January 8, 2025
Date Filed	January 8, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I recently had a recall fix for the hybrid system battery. Days after the car was serviced my dashboard displayed messages saying to service the Hybrid system and the 4WD. Two days later I was stopped at an intersection. I put my foot on the gas and after a few feet I lost power and the car only rolled. I was able to roll onto the shoulder while the dashboard was displaying multiple errors and showed the parking break was on, along with other warnings. I turned off the car and turned it back on. I selected the E-save setting wnich allowed me to complete the drive without any further issues.

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