NHTSA Complaint #11634476 — 2021 JEEP GLADIATOR

The contact owns a 2021 Jeep Gladiator. The contact stated that upon entering the vehicle and turning the ignition, the vehicle displayed signs of electrical power but failed to start as expected. The contact stated that the message "Service transmission - Continue to drive - Do not shift or turn the vehicle off until you reach your desired location as you may not be able to shift again" was displayed and the contact was unable to disengage the Accessory mode. The service transmission warning light was illuminated. The vehicle was towed to the dealer but was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 57,000.