NHTSA Complaint #11634319 — 2018 FORD FOCUS

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving on the highway at 50 MPH, the oil light illuminated, and the vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that DTC codes: P0012-P0014 had been retrieved, and that the vehicle had experienced internal engine failures. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The approximate failure mileage was 96,384. VIN tool showed no open recall.