NHTSA Complaint #11634274 — 2017 HONDA HR-V

The contact owns a 2017 Honda HR-V. The contact stated that while driving at undisclosed speeds, the vehicle stalled. There was an abnormal clunking sound coming from the vehicle. The contact stated that the vehicle failed to shift into gear. The vehicle was pushed to the side of the roadway. The vehicle was under load between 1200-1500 RPMs. The contact stated that while the RPM was at 1,200, there was an abnormal growling sound. There were no warning lights illuminated. The contact stated that the failure was related to Technical Service Bulletin: 21-047. The vehicle was towed to an independent mechanic, but the failure had not been determined. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed there was no warranty coverage on the vehicle. The failure mileage was approximately 95,000.