2017 HONDA HR-V — Problems, Recalls & Safety Data
5/5
Safety Rating
155
Owner Complaints
0
Recalls
23
Service Bulletins
0
Investigations
Overview of the 2017 HONDA HR-V
The 2017 HONDA HR-V has received a total of 155 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. 23 technical service bulletins have been issued by Honda (American Honda Motor Co.) for this model year. The most commonly reported problems involve the Power Train (27 complaints), Electrical System (26 complaints), and Unknown Or Other (23 complaints).
Recalls for the 2017 HONDA HR-V
There are no recalls on file with NHTSA for the 2017 HONDA HR-V. No Active Recalls
Owner Complaints for the 2017 HONDA HR-V
155 complaints have been filed with NHTSA for the 2017 HONDA HR-V. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Power Train | 27 | 1 | 0 | 0 | 0 |
| Electrical System | 26 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 23 | 0 | 0 | 0 | 0 |
| Structurebody | 13 | 2 | 0 | 2 | 0 |
| Service Brakes | 12 | 5 | 0 | 3 | 0 |
| Engine | 10 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 10 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 8 | 6 | 0 | 0 | 0 |
| Air Bags | 6 | 4 | 0 | 5 | 0 |
| Steering | 4 | 2 | 0 | 0 | 0 |
| Visibilitywiper | 3 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 2 | 0 | 0 | 0 | 0 |
| Seats | 2 | 0 | 0 | 0 | 0 |
| Electrical Systemignition | 1 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Coolingengineengine Control Module Ecuecm | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 1 | 0 | 0 | 0 | 0 |
| Latcheslockslinkages | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 1 | 0 | 2 | 0 |
| Service Brakes Airantilockabs Warning Light | 1 | 0 | 0 | 0 | 0 |
| Structure | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
While traveling on a highway at approximately 70 mph, the vehicle experienced a sudden and severe loss of motive power. At the same time, the dashboard illuminated multiple warning lights simultaneously and the vehicle entered limp mode without warning. The vehicle rapidly decelerated and was unable to maintain speed with surrounding traffic. This created an immediate and serious safety hazard and nearly resulted in a collision, as vehicles behind were approaching at highway speed. The driver was forced to make an emergency maneuver to reach the shoulder and stop to avoid a crash. After this incident, the vehicle was parked and not driven. Several days later, the vehicle would start and shift normally, but would not move in Drive, Reverse, or any gear. The gear selector moves and the gear indicator changes, but the vehicle does not engage or move at all. The engine revs normally with no propulsion. This condition is consistent and reproducible. The failure appears to involve the continuously variable transmission (CVT) or an internal drivetrain component. The vehicle is available for inspection upon request. This defect posed a significant risk to the safety of the driver and other motorists due to the sudden loss of propulsion at highway speed and the inability to safely maintain speed or clear traffic. The later total loss of drive further increases the risk of becoming stranded in unsafe locations such as roadways or intersections. A Honda dealership was contacted but did not provide a resolution. No repairs have been performed. No collision occurred. No police report filed.
Metal shards from the belt are breaking off into the fluid and damaging the transmission. This led to issues with the dashboard and issues with the braking system as well.
Metal shards from the belt are breaking off into the fluid and damaging the transmission. This led to issues with the dashboard and issues with the braking system as well.
I am experiencing repeated water intrusion in the front passenger footwell of my 2017 Honda HR-V. The flooding occurs during or after moderate rainfall. The water pools under the carpet and creates a damp environment that could lead to mold, electrical damage, and safety hazards. I’ve researched this issue and found that many other HR-V owners have reported similar problems, especially in 2016–2018 models. There appear to be Technical Service Bulletins (TSBs) related to cabin water leaks and A/C drain line issues, but no official recall has been issued. This issue poses a potential health and safety risk due to mold exposure and possible electrical malfunction. I am requesting that NHTSA investigate this matter and consider whether a recall or manufacturer action is warranted.
Metal shards from the belt are breaking off into the fluid and damaging the transmission. This led to issues with the dashboard and issues with the braking system as well.
Safety Rating for the 2017 HONDA HR-V
The 2017 HONDA HR-V received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2017 HONDA HR-V
Honda (American Honda Motor Co.) has issued 23 technical service bulletins (TSBs) for the 2017 HONDA HR-V. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
ATI&11162021901 — FUEL SYSTEM, GASOLINE
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to...
ONL6MT6M9061721 — POWER TRAIN
Owner Notification Letter - Honda is conducting a product update to your 2016-20 HR-V. The current continuously variable transmission (CVT) software does not properly monitor internal fluid pressure and detect early CVT belt failure. This can possibly cause the vehicle not to move when accelerating. Honda is providing a product...
A21-046 — POWER TRAIN
Service Bulletin - An incorrect value in the PCM may cause a pressure problem in the CVT under certain driving conditions, causing increased surface pressure on the belt leading to a partial or complete breakage as well as possible ring breakage. New PCM software will increase the overall durability of...
A21-047 — ENGINE AND ENGINE COOLING
Service Bulletin - Due to the possibility of early deterioration of the Continuous Variable Transmission (CVT) drive belt, American Honda is extending the warranty coverage on these CVT models to 7 years from the original date of purchase or 150,000 miles, whichever comes first. If the PCM software was previously...
APaS03102021908 — FUEL SYSTEM, GASOLINE
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to...
ONLV9202162021 — ENGINE AND ENGINE COOLING
Owner Notification Letter - The vehicle may not start upon first press of the ENGINE START/STOP button. Also, the MID displays the error message KEYLESS START SYSTEM ERROR, and DTC B12C5 (Engine Start/Stop Switch Failure) is stored. American Honda is extending the warranty on the engine start/stop switch to 9...
ONLV9202162021 — EQUIPMENT
Owner Notification Letter - The vehicle may not start upon first press of the ENGINE START/STOP button. Also, the MID displays the error message KEYLESS START SYSTEM ERROR, and DTC B12C5 (Engine Start/Stop Switch Failure) is stored. American Honda is extending the warranty on the engine start/stop switch to 9...
A19-070 — ELECTRICAL SYSTEM
Service Bulletin - Bluetooth HandsFreeLink (HFL) freezes after a phone call and stored voice tags are missing when the ignition is turned to ON.
A19-021 — VEHICLE SPEED CONTROL
Service Bulletin - While driving at speeds between 20 and 55 mph (engine speeds between 2500 and 3500 rpm), you may hear a metallic buzz or rattle (similar to a heat shield rattle) from under the vehicle when gently letting up on the accelerator pedal.
Followup Notice — ELECTRICAL SYSTEM
Customer letter - Our records indicate that an EMISSIONS RECALL has not been completed on this vehicle; refer to the address card for the affected VIN. There is an internal programming issue with the powertrain control module (PCM). Under certain restarting and driving conditions, the air to fuel ratio control...
Showing 10 of 23 technical service bulletins.
NHTSA Investigations for the 2017 HONDA HR-V
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the HONDA HR-V
- 2016 HONDA HR-V — 309 complaints
- 2017 HONDA HR-V (current)
- 2018 HONDA HR-V — 179 complaints
- 2019 HONDA HR-V — 281 complaints
- 2020 HONDA HR-V — 97 complaints
- 2021 HONDA HR-V — 65 complaints
- 2022 HONDA HR-V — 125 complaints
Other HONDA Models
- HONDA ACCORD — 30,831 total complaints
- HONDA CR-V — 20,109 total complaints
- HONDA CIVIC — 19,776 total complaints
- HONDA ODYSSEY — 15,588 total complaints
- HONDA PILOT — 12,071 total complaints
- HONDA FIT — 2,686 total complaints
- HONDA RIDGELINE — 2,527 total complaints
- HONDA PASSPORT — 2,079 total complaints