NHTSA Complaint #11634211 — 2021 JEEP GLADIATOR

I am writing to express my deep concern regarding a serious safety issue with my 2021 Jeep Gladiator (VIN: [XXX] ). On Sunday, [XXX], while my wife was driving the vehicle on the highway near our home in southeast Boston, she experienced intense and violent shaking that did not subside until she slowed down and pulled over. She was alone at the time, and the event was frightening and could have led to a severe accident. Upon researching the issue, she discovered it is commonly referred to as the "Death Wobble," a phenomenon widely reported online and even acknowledged by Jeep dealers, including Chrysler Dodge Jeep of Columbia. Following the incident, I contacted our local Jeep dealer, Best Jeep in Plymouth, MA, to have the vehicle inspected. Their service team identified the issue and replaced the following parts: •Damper Steering •Bolt Shoulder Square Neck •Nut Hex Flange Lock •Bolt Hex Flange Head •Nut Hex Nut Coned Washer When I inquired with Service Advisor Matthew Preston about warranty coverage, he informed me that the repairs were not covered because the vehicle is outside the warranty period. However, he also mentioned that this problem is common in other Jeeps, further emphasizing its systemic nature. From my research, I learned that Jeep has acknowledged this issue in the past. A proposed settlement in 2022 extended warranty coverage for specific models, including certain Jeep Gladiators, to cover the replacement of front suspension dampers. This settlement highlights the widespread nature of the "Death Wobble" and the manufacturer’s recognition of the problem. Numerous Jeep owners have reported similar issues, and the phenomenon is so concerning that it has been the subject of widespread media. I firmly believe that it should be addressed through a factory recall. A vehicle as recent as our 2021 Jeep Gladiator should not be experiencing such critical safety issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)