NHTSA Complaint #11634009 — 2015 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11634009 |
| Vehicle | 2015 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 141,305 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AK |
Consumer Description
Power steering has failed on the vehicle which causes serious safety risks when driving. During cold temperatures the power steering freezes completely and drivers are unable to turn the wheels at all leaving us stranded. We have had the rack & pinion replaced and the power steering re-programed by Ford 3 separate times with a professional repair/alignment shop and continue to experience the problem. Power Steering issues are a well known problem and many similar year/models have been recalled previously. I firmly believe this is a manufacturing defect on Ford's part and all models of the ford explorer from this year should have been recalled instead of only select models/VIN numbers.
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