NHTSA Complaint #11634009 — 2015 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11634009
Vehicle 2015 FORD EXPLORER
Component STEERING
Date of Incident
Date Filed
Mileage 141,305 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AK

Consumer Description

Power steering has failed on the vehicle which causes serious safety risks when driving. During cold temperatures the power steering freezes completely and drivers are unable to turn the wheels at all leaving us stranded. We have had the rack & pinion replaced and the power steering re-programed by Ford 3 separate times with a professional repair/alignment shop and continue to experience the problem. Power Steering issues are a well known problem and many similar year/models have been recalled previously. I firmly believe this is a manufacturing defect on Ford's part and all models of the ford explorer from this year should have been recalled instead of only select models/VIN numbers.

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