NHTSA Complaint #11633952 — 2013 FORD F-250

The contact's son owns a 2013 Ford F-250. The contact stated that the vehicle was parked while working and after returning to the vehicle and attempting to restart the vehicle, the message "Reduced Power" was displayed, and the vehicle was not able to be started. The contact's son had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the high-pressure fuel pump had failed, and the fuel system and fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the VIN was not included. The failure mileage was 206,181.