NHTSA Complaint #11633939 — 2014 CHEVROLET SPARK

Transmission failing - when stopped and trying to go from a dead stop the car will not move for a minute the rpm's rev high and the car will barely move maybe two to five miles per hour while the rpm's just rev higher. When climbing a hill the car seems to lose power and not shift like it should. If starting in morning the car may shift for a few minutes then it seems to only shift like downshifting. Other times it seems to run ok and shift ok but the next time you could be trying to merge on the freeway and the car will not go will not get up speed. This dangerous when entering a freeway and trying to get speed up to match vehicles on freeway already. It is also dangerous when making left turns without shifting correctly and car just has little movement revs the rpm's but doesn't move enough to make the turn safely I front of other vehicle waiting to start forward on the green light. It is also dangerous when climbing a hill. I was stopped at a red light when light turned green I pressed the gas and car would not move at all. I continued to let off the gas then press the gas to.get movement to get to side of the road. I haven't been able to drive my car for the last 3 months. I just bought the car less thena year ago and am still paying my payments even though I am unable to drive the car. I really do like this car but have since read of the past transmission recalls on the same year and model and make. I love called Chevrolet asking about the problem and they just tell me my car does not have a recall for the transmission according to the vin. How can my car be failing like many others of the same year that have been able to get repaired under the transmission recall and yet Chevrolet can tell me that my car does not have a recall for the same exact issues I've read about on this site. I am angry because how do the makers tell me my car isn't on that recall for this problem when there seems to be many of the same car having the issue and gets the issue fixed ?