NHTSA Complaint #11631488 — 2014 CHEVROLET SPARK

The contact owns a 2014 Chevrolet Spark. The contact stated while attempting to accelerate from a complete stop, the vehicle failed to respond. The contact continued to depress the accelerator pedal, and the vehicle lurched forward while responding sluggishly. The contact stated that the RPMS was high, but the vehicle failed to exceed 50 MPH. No further information was available. The contact stated that the failure recurred intermittently while driving from a complete stop. The vehicle was taken to Auto Zone, where it was diagnosed with transmission failure. The vehicle was taken to the dealer, where it was diagnosed with transmission failure. The dealer informed the contact that the vehicle was not covered under GMC Campaign Number: N192271110 because the special coverage had expired. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 114,720.