NHTSA Complaint #11633715 — 2012 MERCEDES-BENZ GL350
VISIBILITY:SUN/MOON ROOF ASSEMBLY issue reported to NHTSA
Complaint Details
| ODI Number | 11633715 |
| Vehicle | 2012 MERCEDES-BENZ GL350 |
| Component | VISIBILITY:SUN/MOON ROOF ASSEMBLY |
| Date of Incident | |
| Date Filed | |
| Mileage | 130,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
The contact owns a 2012 Mercedes-Benz GL350. The contact stated while driving at an undisclosed speed, the contact heard an abnormally loud crack. The contact inspected the vehicle and noticed that the rear glass in the moon roof had fractured without impact. The contact used tape on the fractured glass to prevent water from entering the interior of the vehicle. The dealer was made aware of the failure; however, the contact was informed that the replacement parts were no longer being manufactured. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 130,000.
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