NHTSA Complaint #11633409 — 2015 DODGE GRAND CARAVAN SEATS

Complaint Details

ODI Number	11633409
Vehicle	2015 DODGE GRAND CARAVAN
Component	SEATS
Date of Incident	December 31, 2024
Date Filed	December 31, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The driver's headrest deployed without collision. The incident occurred at an auto service center and I noticed when the vehicle was returned to me. The mechanic inspected the headrest and stated a part in the headrest broke causing it to deploy. He advised to call the dealer for repair. The incident has been reported to the dealer and I am waiting for a return call. There were no warnings for seat malfunction or symptoms prior to deployment. Headrest is available for inspection. This defect puts the driver at risk for concussion, head and neck injuries that could affect the ability to control the vehicle.

Related Complaints for the 2015 DODGE GRAND CARAVAN

Other SEATS Complaints

#11681976 — August 20, 2025 — The part that failed on the 2015 Dodge Grand Caravan was the Active Head Restraint (AHR) on the passenger seat. It su...

#11678868 — August 6, 2025 — The passenger headrest deployed when traveling down the road without being in a collision. The passenger has hit in ...

#11560314 — December 15, 2023 — The front passenger headrest deployed for no reason. We had just parked the van and my 13 year old daughter was behin...

#11532512 — July 15, 2023 — The active head restraint deployed on it's own. I was stopped at a light and the headrest slammed into the back of my...

#11517364 — April 17, 2023 — Drivers side heat rest deployed sitting still. Plastic holding metal strike pin broke. Luckily no one was in the driv...

Recent Complaints for the 2015 DODGE GRAND CARAVAN

#11712686 — ENGINE — January 22, 2026 — The 3.6L Pentastar engine for this year has been shown to be highly problematic. We have had the #2 and now the #1 cy...

#11710842 — ENGINE — January 14, 2026 — Unknown: engine slips, got mechanic to look at it and he showed me where a part of the camshaft is ground down to al...

#11704194 — POWER TRAIN — December 10, 2025 — Drove down the highway, took an exit, came to a red-light, turns green, press the gas car won't move for about 2-4 se...

#11697383 — AIR BAGS — November 4, 2025 — While driving a vehicle in front of me turned in front of another vehicle which pushed that car sideways and there wa...

#11693452 — POWER TRAIN — October 14, 2025 — Transmission fluid pump has been really loud and now slipping. Dodge had a recall on pumps from the 2015-2016 grand c...