NHTSA Complaint #11633400 — 2015 LAND ROVER RANGE ROVER

The contact owns a 2015 Land Rover Range Rover. The contact stated while driving at an undisclosed speed, the message “Suspension Failure” was displayed. The contact received notification of NHTSA Campaign Number: 24V840000 (Steering); however, the part to do the recall repair was unavailable. The vehicle was towed to the dealer where it was diagnosed and determined that the front suspension upper knuckle joint was cracked, causing the suspension arm to fail. The vehicle was not repaired due to the parts not being available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 71,000. VIN tool confirms parts not available.