NHTSA Complaint #11633383 — 2012 CADILLAC SRX

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	11633383
Vehicle	2012 CADILLAC SRX
Component	STRUCTURE
Date of Incident	September 30, 2024
Date Filed	December 31, 2024
Mileage	110,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The contact owns a 2012 Cadillac SRX. The contact stated that the rubber tubing around the sunroof was allowing water to leak into the vehicle. No warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was inspected but not diagnosed. The contact was informed that the rubber tubing had shrunk and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage 110,000.

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