NHTSA Complaint #11633382 — 2019 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11633382
Vehicle 2019 FORD EDGE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

My vehicle had to have the EGR cooler replaced for the second time. The first time was when the vehicle was at almost 37,000 miles, the second time was at 129,575 miles. Just like during the previous occurrences, the check engine light came on and the message in my Fordpass app advised that there was a problem with the engine cooling system and I needed to proceed to my dealership. In this instance, I had it towed to the dealership rather than driving it. This is the same system that currently has a TSB issued for it.

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