NHTSA Complaint #11633371 — 2021 JEEP GRAND CHEROKEE

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11633371
Vehicle 2021 JEEP GRAND CHEROKEE
Component AIR BAGS
Date of Incident
Date Filed
Mileage 27,914 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

The contact owns a 2021 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer, however, the vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact was informed that there were no records indicating previous repairs performed by the dealer. The contact stated that in 2023 the failure had occurred, and the repair was covered under an undisclosed recall repair. The contact was informed that there were no records indicating any previous repairs performed by the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 27,914.

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