NHTSA Complaint #11633285 — 2020 BMW X5

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11633285
Vehicle	2020 BMW X5
Component	POWER TRAIN
Date of Incident	November 6, 2024
Date Filed	December 31, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Car indicating drivetrain malfunction and BMW has a service bulletin for the described issue which is to replace the transfer case yet the dealer service center has tried to say it was the radiator blinds and it was not, now saying its spark plugs and ignition coils yet there aren’t any fault codes for it. The car has lost power while on the freeway and could be potentially dangerous since it happens while driving. Plenty of other vehicle owners reporting the same issue yet bmw not being held accountable.

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