NHTSA Complaint #11633238 — 2017 CHEVROLET CRUZE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11633238 |
| Vehicle | 2017 CHEVROLET CRUZE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
My 2017 Chevy Cruze engine failed with only 38,000 miles on it (Case [XXX]). After it happened, I read that this is a known problem (see link below). I hope that GM will consider a recall on this item in order to save others from this experience. When I contacted GM and Chevy about this in late August, I was hoping that GM would take full responsibility for what clearly appears to be a manufacturing defect in Cylinder 1. I was deeply disappointed that it took GM so long to respond to this request, and that the compensation was no more than the cost assistance that I was offered at the dealership originally. I will never buy a GM vehicle again, and will be sure to tell my friends and family about my dissatisfaction with owning a 2017 Chevy Cruze. [XXX] Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Related Complaints for the 2017 CHEVROLET CRUZE
Other ENGINE Complaints
#11708707
Car is currently not drivable due to strong smell of gas coming from under the hood. Findings, gas is leaking into t...
#11700010
My 2017 Chevy Cruze had the throttle body replaced by STG Auto Group in Montclair, CA. A few months after the repair,...
#11690501
My turbocharger is failing. My car has 83,000 miles, but had to get a completely new engine at 37,000 miles. So the e...
#11676497
Check engine light say turbo charger problem code is P0299, i have googled this issue and its pretty common on this v...
#11673940
The Cruze has always been slow to accelerate which made passing a problem. In May 2025 we were driving on [XXX] in De...
Recent Complaints for the 2017 CHEVROLET CRUZE
#11711931
STRUCTURE:BODY
Paint bubbling and rusting alone the car even though it’s washed and is no where near salt never even been hit there ...
#11711931
VISIBILITY/WIPER
Paint bubbling and rusting alone the car even though it’s washed and is no where near salt never even been hit there ...
#11708707
FUEL/PROPULSION SYSTEM
Car is currently not drivable due to strong smell of gas coming from under the hood. Findings, gas is leaking into t...
#11700010
POWER TRAIN
My 2017 Chevy Cruze had the throttle body replaced by STG Auto Group in Montclair, CA. A few months after the repair,...
#11700010
VEHICLE SPEED CONTROL
My 2017 Chevy Cruze had the throttle body replaced by STG Auto Group in Montclair, CA. A few months after the repair,...