NHTSA Complaint #11633057 — 2017 ACURA MDX

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

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Complaint Details

ODI Number	11633057
Vehicle	2017 ACURA MDX
Component	FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident	December 26, 2024
Date Filed	December 30, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

I BOUGHT THE VEHICLE IN FEBRUARY 2024 FROM A CERTIFIED ACUARA DEALER. ON DECEMBER 26TH THE VEHCILE SUDDENLY WENT INTO NEUTRAL MODE AND WOULD NOT CHANGE INTO ANY OTHER GEAR. THE CAR WAS SHUTDOWN AND RESTARTED ABOUT 5 MINUTES LATER WITH THE DASHBOARD FULL OF WARNING LAMPS AT START UP. I ATTEMPTED TO MOVE THE CAR FROM THE ROADWAY BUT THE GEAR SHIFT CONTROL WOULD NOT WORK IN ANY GEAR. TRANSMISSION WARNING LAMP CAME ON. THE CAR WAS TOWED BACK TO MY HOME ADDRESS. THIS CAR WAS ACURA CERTIED USED. IT HAS BEEN MAINTAIND BY A HONDA SERVICE CENTER. ACURA, HONDA AND THE ACURA DEALER LOCALLY ALL HAVE STATED THERE ARE NO ISSUES WITH THE CAR OR WARRANTIES FOR THE ISSUES. THE CAR HAS 74582 MILES. BASED ON ONLINE FORUMS THIS SEEMS TO BE AN ISSUE WITH MANY ACURA MDX OWNERS. ACURA AND HONDA AMERICA ARE NOT ACEPTING THEIR PRODUCT IS DEFECTIVE. LASTLY, WE NEARLY AVOIDED BEING IN A SEVERE ACCIDENT DUE TO THE SUDDEN STOP ON THE ROADWAY

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