NHTSA Complaint #11632955 — 2016 GMC YUKON XL

ELECTRICAL SYSTEM issue reported to NHTSA

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Fire

Complaint Details

ODI Number 11632955
Vehicle 2016 GMC YUKON XL
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

Driving a company vehicle [XXX], heavy smoke started coming from under the drivers side dash. Unhooked battery, the smoke stopped. I had vehicle towed to a local garage. They advised the engine wiring harness and other wiring had caught on fire. They couldn't repair it. On [XXX]. I had the vehicle towed to the local GMC dealer in Bedford, VA. At first they said they could fix it, then around 7/3/24 they said the couldn't fix it, charging several hundreds of dollars. On July 5/2024 I had the vehicle towed to a GMC dealership in Lynchburg, VA who I had check with and said they could fix it. The first part of September 2024, this dealership advised me the couldn't fix the vehicle. I had the vehicle tow to our companies office in Lynchburg. The dealerships are saying they can't get the needed wiring harnesses. Our insurance company had sent an adjuster to the GMC in Bedford, VA. No warning lamps came on before the smoke. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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