NHTSA Complaint #11696843 — 2016 GMC YUKON XL

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11696843
Vehicle 2016 GMC YUKON XL
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The car started to have issues shifting when driving- automatic transmission. It would jolt or shudder to try to shift. I was at a light intersection attempting to turn left to go on the on ramp of a highway, it attempted to shift as I sped up from a stop and it got stuck and started making a sound as if you were to press the brake and gas at the same time, similar to that, a car was coming in my direction at the same time and it finally clicked into gear. Absolutely terrified me, my father in law came and switched me vehicles and took mine to the dealership where it stayed for 3 days and they diagnosed it saying it needed a new transmission, quoting us at $11,000. Obviously we can’t afford that. We had all the filters and lines of the transmission cleaned. And now it’s just gotten worse and worse. That was the first time it happened. Now it’ll shudder like that any time it’s switching gears at any speed. Another time since then, it got stuck in the same situation after pulling out of my kids school driveway, it got stuck and wouldn’t click, when it finally did it started shaking uncontrollably in the street and thankfully I live two streets over and made it to my street before it just shut off on its own. I coasted it right into the front of our house and then it would not come back on, at this time we searched the internet over and over to find try to find an easy fix. We let it sit before it came back on. This is our family vehicle. I’ve seen that many many people have this exact issue with this exact same year and model. Its not coincidental and It’s extremely unsafe. Especially with kids in these vehicles. I’m terrified one day when it gets stuck or shuts off we will get hit.

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