NHTSA Complaint #11632936 — 2025 CHEVROLET EQUINOX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11632936
Vehicle 2025 CHEVROLET EQUINOX
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

Both the speedometer/digital information center and radio went black while driving. I had no access to either of these for about 5-7 seconds. I had cruise control set at the time, and it did not affect my speed. I heard a “click” after everything went black and after restarting, it was normal. My red indicator above the steering wheel flashed a couple times and the radio came on first, then the speedometer. It would be available for inspection upon request. This put both mine and others’ safety at risk. I had no way to see my speed, cruise setting, or access any of my tools that uses either this or the radio to function. This has not happened again, I have reported the issue to the dealership the next day with no contact back. It has not been inspected, and there were no warning lamps or indication of the problem before it happened.

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