NHTSA Complaint #11632906 — 2024 TOYOTA RAV4

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11632906
Vehicle 2024 TOYOTA RAV4
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IA

Consumer Description

My 2024 Rav 4 showed a power steering level low message on my dash then powered off, after I was sitting in a parking lot for 10 mins in park, windshield wipers had been going that day. Tried restarting - vehicle did restart but seemed to have issues, was shaking slightly, let me drive for about a minute more in the parking lot then had a message showing to park in safe place and power steering level low and vehicle shut off again. Started vehicle about 15 mins later and everything was fine, did not experience issue again that day or next day so far. I feel I have an unreliable vehicle - what if this happened on the highway and my car just shut off in traffic, how dangerous this issue is. Several other complaints online also regarding use of windshield wipers and electrical power steering issues happening in correlation with one another. I took my vehicle to smart Toyota after this happened but no techs were left for day. Manager said power steering is all electrical / no actual fluid. I have appt with my Toyota dealership in town for next week but without the issues on my dashboard any longer (no error message on my dashboard now) I was told they don’t know if they’ll be able to find anything wrong. This is extremely upsetting and I worry about my safety and others that this is happening to. It is a serious concern.

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