NHTSA Complaint #11632837 — 2021 CADILLAC CT5 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11632837
Vehicle	2021 CADILLAC CT5
Component	ELECTRICAL SYSTEM
Date of Incident	December 25, 2024
Date Filed	December 28, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

Driver Side door handle stops working. Because the door handle operates with a sensor and not a standard pull door handle something is being affected and it will not open door. Causing safety issue and not being able to enter car normally.

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Recent Complaints for the 2021 CADILLAC CT5

#11717706 — ENGINE — February 12, 2026 — While driving on a very busy highway going downhill when suddenly the vehicle started feeling abnormal like it was go...

#11717706 — UNKNOWN OR OTHER — February 12, 2026 — While driving on a very busy highway going downhill when suddenly the vehicle started feeling abnormal like it was go...

#11717706 — WHEELS — February 12, 2026 — While driving on a very busy highway going downhill when suddenly the vehicle started feeling abnormal like it was go...

#11715761 — STRUCTURE:BODY — February 5, 2026 — Exterior driver side door handle will not open the door causing issues with ingress into vehicle.

#11681668 — POWER TRAIN — August 19, 2025 — The contact owns a 2021 Cadillac CT5. The contact stated that while driving approximately 42 MPH – 66 MPH, the vehicl...